Privacy Policy

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Effective Date: 2/3/2025

Welcome to jacrafters.com!

jacrafters.com & JaCrafters LLC ("the Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we gather, use, store, and share your data when you access or make a purchase on our website. By using our website, you consent to the practices described herein.

1. Information We Collect

1.1 Device and Usage Information

When you visit our website, we automatically gather certain details about your device and how you interact with the Site. This includes information such as:

The type and version of your web browser

Your IP address

Time zone and cookie data

Pages visited, products viewed, and search queries

Usage patterns and navigation history

Purpose:

This data helps us deliver a tailored browsing experience, perform analytics, and improve our website’s performance.

Collection Method:

This information is collected automatically via cookies, log files, web beacons, tags, and similar tracking technologies.

1.2 Order and Transaction Data

When you place an order, we collect personal details that may include:

Your name, billing address, and shipping address

Payment information, such as credit card numbers (or other accepted payment methods)

Email address and phone number

Purchase history and order details

Purpose:

This information is necessary to process your orders, manage payments, arrange shipping, and communicate with you regarding your transactions.

Collection Method:

This data is provided directly by you during the checkout process.

1.3 Customer Support and Communication

If you contact us for support or inquiries, we may collect additional information such as your correspondence details and any other information you choose to share.

Purpose:

This allows us to offer effective customer support and respond to your questions.

2. How We Use Your Information

We use your Personal Information for various purposes, including:

Fulfilling orders and providing products and services

Processing payments and facilitating shipping and logistics

Communicating order updates, invoices, and confirmations

Enhancing and personalizing your experience on our website

Analyzing usage trends to improve our Site and service offerings

Sending promotional information about new products, services, and offers (subject to your consent where required by law)

3. Disclosure of Your Information

We share your Personal Information with third-party service providers solely to help us deliver our Services. For example:

Order Processing: We use Shopify (and other approved processors) to manage transactions.

Shipping: Relevant shipping and logistics partners receive the necessary information to deliver your order.

Customer Support: Third-party vendors may assist with support functions.

Important Notice:

In all cases, any third parties with whom we share your data are expected to use it only for the purposes for which it was provided. However, in fine print, please note that the Company bears no legal responsibility for how these third parties handle or use your data once it has been disclosed to them.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and gather information about your use of our Site. Cookies help us:

Remember your preferences and login information

Analyze site traffic and usage patterns

Provide targeted advertising and marketing communications

Control:

Most web browsers automatically accept cookies, but you can modify your settings to block or delete cookies. Please be aware that restricting cookies may affect the functionality of our website.

5. Data Security

We implement reasonable security measures to protect your Personal Information from unauthorized access, alteration, or disclosure. Despite these efforts, no security system is impenetrable, and we cannot guarantee the absolute security of your data.

6. Retention of Information

We retain your Personal Information for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce our agreements. Once your data is no longer needed, we will take steps to delete or anonymize it in a secure manner.

7. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your Personal Information, including the right to access, correct, or delete the data we hold about you. You may also have the right to object to or restrict certain processing activities. For detailed instructions on how to exercise these rights, please contact us using the information provided below.

8. Third-Party Use of Data

We work with various third-party service providers to support our operations, including payment processors, shipping companies, and analytics vendors. While we require these third parties to protect your data, we do not have control over their practices.

Fine Print: The Company expressly disclaims any legal responsibility for how third parties utilize your Personal Information after it has been disclosed to them.

9. Children's Privacy

Our Site is not directed at individuals under the age of 18, and we do not knowingly collect Personal Information from children. If you believe that we have inadvertently collected data from a minor, please contact us immediately so that we can take steps to delete such information.

10. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time, in order to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. Your continued use of the Site after such changes constitutes your acceptance of the revised Policy.

Email: JACraftsManagement@jacrafters.com

Phone: 876-544-9541

Mailing Address: Rose Hall P.O, Barrett Town, St. James, Jamaica, W.I