Signed in as:
filler@godaddy.com
Signed in as:
filler@godaddy.com
Effective Date: 2/3/2025
Welcome to JACrafters.com!
These Terms and Conditions govern your use of our website and services. By accessing or making a purchase on JACrafters.com, you agree to comply with and be bound by these Terms.
1. General Information and Definitions
This website is operated by JACrafters.com & JaCrafters LLC (“Company”). In these Terms, the following definitions apply:
“Company” means JACrafters.com & JaCrafters LLC and includes all our Partners, Affiliates, and Vendors (whether past, present, future, or otherwise) from now until the end of time.
“User,” “you,” or “your” refers to any individual or entity accessing or using our website.
“Service” means the use of our website and all related services offered by the Company.
“Affiliates,” “Partners,” and “Vendors” refer to any third-party entities with which the Company has a business relationship, all of whom are bound by these Terms as applicable.
By using our website, you acknowledge that these Terms constitute a legally binding agreement between you and the Company.
2. Use of the Website
You must be at least 18 years old to use this website.
You agree not to use the website for any unlawful purpose or in violation of any local, national, or international law.
You further agree to avoid any actions that could disrupt the functioning of the website or damage the reputation or operations of the Company or its affiliated entities.
3. Products and Services
Product Availability: We strive to provide accurate stock information; however, we cannot guarantee that all products will be available at all times.
Pricing: All prices displayed are subject to change without notice. We reserve the right to correct errors or inaccuracies in pricing at any time.
Product Descriptions: While we endeavor to accurately describe our products, we do not warrant that product descriptions or related content are free from errors.
4. Order and Payment Terms
4.1 Order Acceptance
We reserve the right to refuse or cancel any order for any reason, including but not limited to suspected fraud or unauthorized payment methods.
4.2 Accuracy of Billing and Account Details
We reserve the right to reject any order you submit. At our sole discretion, we may limit or cancel the quantity of items purchased by an individual, household, or per order. Such limitations may apply to orders placed under the same account, credit card, or those using the same billing or shipping address. In the event of any modification or cancellation of an order, we will attempt to notify you using the contact information provided at the time of purchase. We further reserve the right to restrict or refuse orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide accurate, complete, and current purchase and account information for all orders and to promptly update your account details (including email addresses, credit card numbers, and expiration dates) to facilitate the processing of your transactions and communications with you.
For additional details, please refer to our Returns Policy.
4.3 Payment
Payment is due at the time of purchase via the methods listed at checkout.
4.4 Taxes
You are responsible for all applicable taxes based on your location.
5. Shipping and Delivery
Shipping Times: Delivery times provided are estimates and may vary due to factors such as carrier delays or geographic location.
Risk of Loss: Once products are shipped, the risk of loss transfers to you.
6. Returns and Refunds
Please consult our [Return Policy] for complete information regarding returns, refunds, and exchanges.
7. Intellectual Property
All content on this website—including text, images, logos, and graphics—is the property of JACrafters.com & JaCrafters LLC or its licensors and is protected by copyright and other intellectual property laws.
You are not permitted to copy, reproduce, distribute, or create derivative works from our content without our express written consent.
This protection extends to any content produced by our Partners, Affiliates, and Vendors in association with the Company.
8. Disclaimer of Warranties and Limitation of Liability
We do not guarantee or warrant that your use of our Service will be uninterrupted, timely, secure, or error‑free, nor do we guarantee that the results from using our Service will be accurate or reliable. You acknowledge that we may suspend or terminate the Service—either temporarily or permanently—without notice, and your use or inability to use the Service is entirely at your own risk.
Except as expressly provided, the Service and all products delivered through it are offered “as is” and “as available,” without any express or implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, durability, title, or non-infringement. Under no circumstances shall JaCrafters LLC, JACrafters.com, or any of our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any direct, indirect, incidental, punitive, special, or consequential damages (including lost profits, revenue, data, or similar losses), even if we have been advised of the possibility of such damages. In jurisdictions that do not permit such limitations, our liability shall be limited to the maximum extent allowed by law.
9. Third-Party Services and Relationships
Our website may include links to third-party services or websites operated by our Partners, Affiliates, or Vendors. These links are provided solely for your convenience, and we are not responsible for the content or practices of these third parties.
Your use of any third-party service is subject to that third party’s own terms and conditions.
10. User Comments, Feedback, and Other Submissions
If you send us any comments, creative ideas, suggestions, proposals, plans, or other materials—whether at our request or voluntarily—via any medium (including online forms, email, postal mail, etc.), you grant us an unconditional, worldwide, perpetual right to edit, reproduce, publish, distribute, translate, and otherwise use your submissions in any medium without any compensation or obligation.
You acknowledge that we are under no obligation to keep your submissions confidential, provide any compensation, or respond to them. We reserve the right, at our sole discretion, to remove any submissions that we determine to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that infringe upon any third-party rights.
You agree that your submissions will not violate any rights of any third party, including intellectual property rights, and that you will not misrepresent your identity. You are solely responsible for the accuracy and content of your submissions, and we assume no liability for any claims arising from them.
11. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your personal information.
12. Governing Law
These Terms are governed by the laws of Jamaica. Any disputes arising from these Terms will be resolved in the appropriate courts within that jurisdiction.
13. Modifications and Binding Effect
We reserve the right to update these Terms at any time. Any changes will be posted on this page, and the “Effective Date” will be revised accordingly.
Your continued use of the website after any changes signifies your acceptance of the updated Terms.
These Terms are binding on you and your successors and assigns.
14. Additional Provisions
14.1 Severability:
If any part of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full effect.
14.2 Entire Agreement:
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision. These Terms, along with any policies or operational guidelines posted on our website or provided in connection with our Service, constitute the entire agreement and understanding between you and the Company regarding your use of the Service, superseding all prior or simultaneous agreements, communications, or proposals—whether written or oral—including any previous versions of these Terms. Any ambiguity in these Terms shall not be interpreted against the party that drafted them.
15. International Exports and Compliance
Export Nature: The Company exports products internationally, including—but not limited to—handmade crafts, souvenirs, food items, paraphernalia, digital products, and other goods (collectively, “Products”).
Regulatory Compliance: All orders must comply with applicable export laws, trade restrictions, and customs regulations in both the exporting and importing countries.
Customer and Partner Obligations: You are responsible for meeting all import requirements in your jurisdiction; we are not liable for any additional duties, taxes, or penalties.
Jamaican Regulations: We strictly follow the rules and guidelines established by the Jamaican Craft Market Association of Jamaica and the relevant Trade and Commerce authorities. All customers, vendors, affiliates, and partners must adhere to these regulations; any breach may result in immediate cancellation of orders or termination of services.
16. Force Majeure
Exemption for Unforeseeable Events: Neither party shall be liable for delays or failures in performance due to events beyond its reasonable control, such as natural disasters, acts of God, war, terrorism, pandemics, government actions, strikes, or other force majeure events.
Notification: The party affected by such events shall notify the other in writing as soon as reasonably possible.
Suspension of Obligations: The obligations under these Terms will be suspended for the duration of the force majeure event, and both parties will make reasonable efforts to resume performance as soon as possible once the event ceases.
17. Errors, Inaccuracies, and Omissions
Occasionally, information on our website or within our Service may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct any such errors, update information, or cancel orders if any information is found to be inaccurate—at any time and without prior notice, even after an order has been placed.
We assume no obligation to update or clarify information on our website or related platforms except as required by law. Any date indicated as the last update should not be interpreted as evidence that all information has been revised or corrected.
18. Termination
All rights, obligations, and liabilities incurred before termination shall continue to apply after this Agreement ends. These Terms remain effective until terminated by either you or the Company. You may cease using our Service at any time, thereby terminating your acceptance of these Terms. Additionally, if we determine—or reasonably suspect—that you have breached any provision of these Terms, we reserve the right to terminate this Agreement immediately and without notice. In such cases, you will remain responsible for any amounts owed up to the effective termination date, and your access to our Service may be restricted or revoked.
19. Optional Tools
We may provide you with access to third-party applications, plugins, or other tools (“Optional Tools”) via our website. Please note that we do not monitor, control, or influence these Optional Tools, and they are offered solely for your convenience.
You acknowledge and agree that such Optional Tools are provided on an “as is” and “as available” basis, without any warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not endorse these tools and are not liable for any issues or damages arising from your use of them.
Any use of Optional Tools is entirely at your own risk, and you should review and comply with the third-party provider’s terms before using them. Additionally, any new features or Optional Tools we may introduce in the future will be subject to these Terms.
20. Contact Information
If you have any questions about these Terms, please contact us at:
Email: JACraftsManagement@jacrafters.com
Phone: 876-544-9541
Mailing Address: Rose Hall P.O, Barrett Town, St. James, Jamaica, W.I
Effective Date: 2/3/2025
Overview
This Refund and Return Policy ("Policy") governs the process for returns, refunds, and exchanges for Products purchased via JACrafters.com. Please note that JACrafter.com & JACrafters LLC ("the Company") operate solely as an online platform that connects Customers with independent vendors and providers ("Providers"). All responsibilities regarding returns, refunds, exchanges, delays in funds, or failure to return funds rest exclusively with the relevant Provider. The Company does not sell or ship Products directly and assumes no liability in connection with these matters.
1. Provider Responsibility
Direct Sales by Providers: All Products offered on our website are sold, shipped, and serviced by independent Providers. Any issues relating to product quality, shipment delays, or processing of returns and refunds are to be addressed directly with the Provider responsible for the transaction.
No Direct Liability: The Company is not responsible for any failures or delays in returns, refunds, or exchanges. All such matters—including any delay in the issuance or receipt of funds—are entirely within the responsibility of the Provider.
2. Mediation Services
Facilitation Role: While the Company is not liable for the Provider’s performance under its own refund or return policy, we may, at our discretion, offer mediation services to help resolve disputes between Customers and Providers. Such mediation is provided as a courtesy and does not imply any assumption of liability by the Company.
Resolution Process: If you experience issues with your order, you are encouraged to first contact the Provider directly using the contact information provided at the time of purchase. Should the dispute remain unresolved, you may request assistance from our customer support team for mediation. Please note that any resolution reached through mediation is solely between you and the Provider.
3. Customer Responsibilities
Direct Communication: It is your responsibility to review the Provider’s specific return and refund policies prior to purchase. For any issues regarding your order, you should contact the Provider directly.
Follow-Up: In cases where you are unable to resolve the matter with the Provider, you may seek the Company's assistance in mediating the dispute; however, you acknowledge that any such mediation does not obligate the Company to guarantee a refund, return, or exchange.
4. No Guarantee of Timely Resolution
Processing Time: Providers may have their own processing times for returns and refunds. The Company does not guarantee any specific timeline for the resolution of such issues.
Delays and Discrepancies: The Company is not responsible for any delays in the processing or issuance of refunds, nor for any discrepancies or errors in the refund amounts that are ultimately determined by the Provider.
5. Amendments
We reserve the right to modify or update this Policy at any time without prior notice. Any changes will be posted on this page, and your continued use of the website after such modifications constitutes your acceptance of the updated Policy.
6. Acceptance of Policy
By making a purchase through JACrafters.com, you acknowledge and agree that:
All returns, refunds, and exchanges are managed exclusively by the Provider.
The Company acts solely as an intermediary to facilitate communication between you and the Provider and is not responsible for any issues related to your order.
Your reliance on the Provider’s policies and procedures is at your own risk.
Contact Information
If you have any questions about this Refund and Return Policy or need assistance with a dispute, please contact us at:
Email: JACraftsManagement@jacrafters.com
Phone: 876-544-9541
Mailing Address: Rose Hall P.O, Barrett Town, St. James, Jamaica, W.I
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